This page compiles frequently asked questions we receive regarding the production of ID cases. In addition to product-related questions, we also explain topics such as logo or text embossing methods and design inquiries.
If your question is not answered here, please feel free to contact us directly.
Frequently Asked Questions About Our Products
About the Product
Where are GRANESS ID card holders manufactured?
All processes are carried out in Japan. The leather used is sourced from tanneries in Japan and Europe.
Are all materials made of genuine leather?
Yes, we use only genuine leather. We upcycle hides that would otherwise be discarded, transforming them into high-quality materials through traditional techniques developed over many years. All materials are lead-free and phthalate-free, and are safe to use from both SDGs and sustainability perspectives.
About Custom-Made ID Card Case Molds
Can you create ID card cases in any shape?
Yes, as long as there are no structural issues, we can create them in your desired shape. If the design is structurally difficult to produce, we will suggest an alternative design. However, we do not replicate products from other companies or branded goods.
What is the minimum order quantity for custom molds?
Orders can be placed starting from 500 units.
Will I be charged a mold fee again if I reorder?
No, the mold fee is only charged the first time the mold is created. For reorders, you will only be charged for the product itself.
Can I sell the product commercially?
Yes, if you purchase the rights to the mold, you may set your own retail price and sell the product freely. However, please refrain from using GRANESS ID Card Holder molds for manufacturing in other companies or overseas factories.
Frequently Asked Questions About Logo Customization
About Product Embossing
Can I choose the engraving position freely?
Engraving can be placed in the center, lower right, or lower left of the back pocket. You are free to select your preferred position, but we generally recommend the center. Based on your request, our designer will provide a design proposal with a visual layout.
What is the maximum engraving size?
The standard maximum size is 38mm (height) × 60mm (width). If our in-house designer is creating the design, we will propose an appropriate size depending on the complexity of the logo and the amount of text you wish to include. If you require a larger engraving than this, please feel free to consult with us.
Can engraving be applied to all types of leather?
We support all three engraving methods: blind embossing, gold foil stamping, and silver foil stamping.
However, due to the characteristics of the leather used in the Cojyo and Toscana series, blind embossing is recommended for these styles.
Personal Name Engraving
What is the maximum number of characters that can be engraved?
It depends on the size of the product, but for alphabet characters, we generally allow up to 20 characters. There is no character limit for Japanese text.
For alphabet engraving, each character is manually arranged using individual metal types before engraving. If you wish to engrave more than 20 characters, a custom engraving plate will be required, and the cost will be the same as for Japanese engraving.
For Japanese engraving, including kanji, hiragana, and katakana, we create a custom engraving plate from the beginning, as the character options are virtually limitless.
Can I choose the color of the engraving?
Yes, you can choose from three engraving styles: blind embossing, gold foil, or silver foil. However, for the Antique series (premium oil kip leather), only blind embossing is available due to the leather’s high oil content, which makes foil stamping prone to peeling. For all other leather types, you may freely choose from the three options.
How can I identify products with individual name engraving?
We attach a label with each individual’s name to the gift box. As a general rule, the name on the label will match the engraving on the product. For example, if the name is engraved in Roman letters on the product, the label will also be in Roman letters. If the name is engraved in Japanese, the label will be in Japanese as well.
Frequently Asked Questions About Design Proofing
About Design Proofing
Do you need a design revision?
Yes, we consider it essential to ensure alignment with our clients. By reviewing a near life-size design preview in advance, you can feel confident and reassured while waiting for the delivery of your commemorative items.
Can I modify the design?
Yes, we offer one round of design revisions free of charge. If the initial design preview differs from your expectations, you can request a revision at that stage. From the second revision onward, additional charges will apply. Fees vary depending on the extent of the changes, typically ranging from ¥3,000 to ¥15,000 (excluding tax) per revision.
About Stitch Color Customization
What thread colors can I choose from?
If you wish to change the stitch color, you can choose from our standard selection of 36 colors.
Urban White
102_Urban White

Silver
033_Silver

Charcoal Gray
175_Charcoal Gray

Black
000_Black

Coffee Black
061_Coffee Black

Brown
172_Brown

Mocha
156_Mocha

Greige
151_Greige

Camel
171_Camel

Light Gold
143_Light Gold

Yellow
006_Yellow

Marigold
104_Marigold

Orange
105_Orange

Apple
140_Apple

Red
015_Red

Wine
147_Wine

Cassis
048_Cassis

Coral Pink
013_Coral Pink

Pale Pink
046_Pale Pink

Old Rose
153_Old Rose

Mocha Rose
154_Mocha Rose

Lavender
049_Lavender

Purple
180_Purple

Midnight Blue
181_Midnight Blue

Elegance Blue
179_Elegance Blue

Blue
017_Blue

Turquoise Blue
055_Turquoise Blue

Sea Blue
053_Sea Blue

Sky Blue
025_Sky Blue

Ash Blue
037_Ash Blue

Lake Blue
045_Lake Blue

Melon
026_Melon

Green
028_Green

Deep Green
031_Deep Green

Moss Green
121_Moss Green

Fresh Green
052_Fresh Green

Can I choose the thickness of the thread?
The thread thickness is determined by our team. We use No. 30 thread, which is the most suitable gauge for leather accessories.
Can you suggest a stitch color that matches the leather I chose?
Yes, absolutely. If you’re unsure which stitch color to choose from multiple options, feel free to consult with us. We can create a design preview that closely reflects the final product to help guide your decision.
Frequently Asked Questions About Packaging
Logo Foil-Stamped Gift Boxes
What is the size of the gift box?
160mm (H) × 125mm (W) × 30mm (D). For products without a strap: 115mm (H) × 138mm (W) × 20mm (D).
Can I order gift boxes in colors other than the five standard options?
Yes, this is possible for orders of 500 units or more.
Is the logo position on the box fixed?
By default, the logo is placed at the center (vertically and horizontally). However, if you have specific logo placement guidelines, the logo can also be positioned in the lower right or lower left as needed.
How should I store the gift boxes?
Foil stamping on the boxes is sensitive to humidity. Please open the cardboard box lid and store them in a well-ventilated area. Avoid placing them near humidifiers or water heaters.
About Packaging Materials
Can I choose the type of packaging materials?
In principle, our packaging team selects materials that best suit the product. However, if you have special preferences, we’re happy to accommodate your requests.
Can you apply decorative wrapping or a ceremonial gift wrap (noshi)?
Yes, both options are available upon request.
About Custom Insert Cards
What if I can’t design the card myself?
No problem at all. Our in-house designer will create the design for you. You only need to decide on the desired color and the message you’d like to include.
Can I submit fully prepared print-ready data?
- Convert all text and paths to outlines
- Include a 1mm bleed beyond the specified size
- Rasterize gradients at 450 dpi
What is the size of the custom insert card?
86mm × 54mm
Is it possible to remove the “GRANESS” branding?
Yes, it is. For example, if a client has their own brand or places importance on brand consistency, we can accommodate requests to remove the GRANESS logo upon request.
Can the back of the card be changed to something other than product information?
Yes, if you are submitting fully prepared data. In the past, clients have included custom messages, company principles, photos, or caricatures. It is also possible to leave the back side blank.
Can I specify the type of paper used?
Paper type is generally selected by our team. Standard options are as follows. Depending on the production and inspection schedule, multiple paper types may be used, but all are of high quality:
- For longer delivery schedules: Snow White / PP-coated / 200kg
- For short deadlines: OK Matte Post / No PP coating / 153kg
Other Frequently Asked Questions
About Quotations and Budget
All relevant details are included in the quotation documents, so please review them carefully.
How can I request a quotation?
Pricing varies depending on the series and quantity. If there is a product you’re interested in, please contact us via the inquiry form.
How much does it cost to engrave a logo or company name?
A one-time plate creation fee of ¥15,000 (excluding tax) is required for logo or company name engraving. The engraving itself is provided free of charge per item.
For example:
If you order 100 units as commemorative gifts, the unit price increases by ¥150 (¥15,000 ÷ 100)
If you order 200 units, the unit price increases by ¥75 (¥15,000 ÷ 200)
Is there a price difference between blind engraving and foil stamping (gold/silver)?
No, the cost remains the same for all engraving methods.
I would like to include only the logo on the product itself, and have the company name in kanji on the gift box. How much would this add to the quotation?
For example:
For 100 units, the unit price will increase by ¥90 (¥9,000 ÷ 100 units = ¥90).
For 200 units, the unit price will increase by ¥45 (¥9,000 ÷ 200 units = ¥45).
About Samples
Can I view or borrow samples?
Yes, we offer free sample loans. We can send samples and leather swatches to those in charge of commemorative gifts or novelties. These samples can be used for internal review or for proposals to your clients.
Is it possible to create a sample before full production?
For example, if you place an order for 100 pieces as commemorative gifts, the unit price increases by ¥150 (¥15,000 ÷ 100 pieces = ¥150). For 200 pieces, the unit price increases by ¥75 (¥15,000 ÷ 200 pieces = ¥75).