Basic Policy on Personal Information
At the GRANESS Corporate Gift site and related sites operated or managed by Graness Inc. (hereinafter referred to as “this site”), we recognize the protection of personal information as one of our top priorities. We comply with the Act on the Protection of Personal Information and other relevant laws and regulations, and we take full responsibility for managing personal data appropriately.
Purpose of Collecting and Using Personal Information
We use personal information for the following purposes to provide our customers with a more comfortable and efficient service experience. If we find it necessary to use personal information beyond the scope of the purposes listed below, we will obtain the customer’s prior consent.
- To respond to customer feedback or inquiries about products and services
- To provide information such as greeting cards, exhibition invitations, product catalogs, and newsletters
- To share information via social media platforms such as Instagram and LINE
- To process payments for orders placed through GRANESS Corporate Gift
- To introduce case studies in materials handled by this site or Graness Inc.
- To deliver ordered products
Security Measures for Personal Information
To ensure the safe and proper handling of personal information, this site manages and supervises both internal staff and external contractors under the following policies:
- Regarding the Operating Company
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All employees involved in the business of the operating company of this site are trained to fulfill their duty to protect customers’ personal information. We also recognize the risks of information leaks, loss, or damage, and work continuously to build and improve appropriate systems.
- Regarding Contractors
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This site may entrust the handling of personal information, in whole or in part, to third-party contractors (e.g., shipping or manufacturing companies) that meet our defined standards. In such cases, we strictly manage and supervise those contractors.
- Provision of Personal Information to Third Parties
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This site will not provide or disclose personal information to any third party without the customer’s prior consent, except when required by law.
Requests for Disclosure, Correction, or Suspension of Use
If a customer requests disclosure, correction, suspension of use, or deletion of their personal information, we will respond in accordance with applicable laws. We will confirm the identity of the individual making the request and respond without delay. If we are unable to fulfill all or part of the requested action, we will provide a clear explanation of the reason.
Internet Security
At GRANESS Corporate Gift, SSL encryption is used for data transmission. Therefore, when customers submit personal information such as their name, address, or credit card number, the data is protected from being intercepted by third parties. You can use our services with confidence.
Use of Cookies
This site may send and store text files called “cookies” on the customer’s computer. By using cookies, we can, for example, display content that matches your interests. You can set your browser to alert you before accepting cookies, allowing you to refuse them. However, please note that doing so may limit your ability to use certain features of the service.
Use of Google Analytics
This site uses Google Analytics to analyze how customers use the site. Data collected via Google Analytics is managed in accordance with Google’s privacy policy. For more information on Google Analytics and how to opt out, please refer to the “Google Analytics Terms of Service” and “How Google uses information from sites or apps that use our services.”
October 27, 2023